Question 1

What products and services do you provide?

Accepted Answer

We provide custom signage, employee recognition boards, banners, apparel, acrylic and wood awards, branded displays, and more. Each project is tailored to your specific needs.

Question 2

Can I get a custom design?

Accepted Answer

Yes, we offer custom designs. You can upload your own or collaborate with us to create something unique for your brand.

Question 3

Can I upload my own artwork or logo?

Accepted Answer

Absolutely. We accept customer-provided artwork and logos. For best results, we recommend high-resolution files. Our team will review all uploads before production.

Question 4

What file formats do you accept?

Accepted Answer

We accept common file formats such as PNG, JPG, PDF, AI, and SVG. If you’re unsure about your file, feel free to contact us before placing your order.

Question 5

Do you provide shipping and local delivery?

Accepted Answer

Yes, we provide shipping for most products. Local delivery and on-site services are available in select areas. We also travel for certain projects and installations.

Question 6

Do you work with businesses outside of Mississippi?

Accepted Answer

Yes. While we are based in Olive Branch, MS, we proudly serve clients both locally and beyond. Travel services are available for qualifying projects.

Question 7

Will I see a proof before my order is finished?

Accepted Answer

Yes, we can provide proofs for approval before production, depending on the product and design requirements.

Question 8

What is your return or refund policy?

Accepted Answer

Due to the custom nature of our products, all sales are final once production has begun. If there is an issue with your order, please contact us promptly so we can assist.

Question 9

How can I reach you for more questions?

Accepted Answer

You can contact us via our Contact page or email. We're here to help with any questions and find the best solution for your needs.

SONGEE'S SWANKY SIGNS & SOLUTIONS

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